This new payment system is linked to your tenant file and will automatically import your charges due as well as automatically notify you everytime a new charge is posted to your account. They can accept both bank payments and credit/ debit card payments. All tenants will receive an invite to sign-up to the email address we have on file. If you do not receive it, please contact us to confirm we have your correct address.
For assistance getting started, please see the tutorials below:
Instructions for setting up your new tenant account can be found here. When registering, be sure to use the email we have on record and that you have received the invite.
Click here for instructions on adding your bank account for payments. The money will be withdrawn directly from your bank account and can be set up as a one time payment or for automatic payments. We recommend this payment option since it it the least expensive for tenants.
Click here for step-by-step instructions on making a payment using your preferred method.
Click here for help scheduling a one-time or recurring payment. You will be able to choose your preferred method, the date, and frequency.
Not to worry! Pay Rent has excellent customer support. You can read additional help articles here, email them at firstname.lastname@example.org, or call their customer service line at 1-888-821-0020. We recommend reaching out to Pay Rent for assistance since they will be able to access your account and walk you through any issues. Waldman Management will not have access to your Pay Rent accounts. However, we are here to answer any other rent related questions.